Category: Customer Service

Branch Assistant (Part-Time) – Busselton (16406)

Posted on by fletcherbuildingaustralia in Customer Service
Tradelink

We’re looking for a Branch Assistant to join our busy Tradelink Busselton WA store!

Joining a small, close-knit team, you will be responsible for a variety of duties including customer service and sales, general warehouse and delivery driving. 

This is a part-time position working 20 hours per week, roster can be discussed to suit both yours and the business needs but flexibility will be seen as an advantage.

You don’t need to have the industry experience to be successful in this role; just a positive attitude, a passion for customer service and the willingness to learn and develop. We will provide you with on the job training and options for career pathways and learning. 

Your responsibilities include, but not limited to:

  • Assisting with trade counter sales, from order processing, quoting and follow-up
  • Providing excellent customer service and product advice to our customers
  • Assisting with pick packing, pallet wrapping and loading and unloading vehicles, and delivering products to the customers 
  • Assisting with general stock control, receipting and unpacking 
  • Assisting with stock taking and inventory cycle counts

About you

To be successful in this role you will possess:

  • Excellent customer service attitude with a hunger to deliver exceptional service
  • Adaptability and resilience in a fast-paced trade retail environment 
  • Professionally presented and excellent communication skills
  • Basic computer skills
  • Valid drivers’ licence (Forklift licence is advantageous)

Why should you join the Tradelink Team?

You will have access to a range of company-wide benefits with the Fletcher Building Group including: 

  • Study Leave – for courses aligned with your role and the business 
  • Tradelink uniforms
  • Staff discounts across all FB businesses
  • Discounts including banking, optical and health insurance
  • Fantastic on the job and structured training
  • Corporate share scheme – giving you access to company ownership

About Us

Tradelink offers a close-knit team environment combined with the benefits of an extensive national branch network as well as the support of Fletcher Building – an international player within the building and construction industry.

With more than 200 retail branches and 100 showrooms across the country, we sell a high-quality range of bathroom, laundry and kitchen products as well as tools, parts and fittings. With 150 years in the industry, there’s a reason we’re Australia’s trusted name in plumbing supplies.

Apply Now!

Branch Assistant – Mackay (16400)

Posted on by fletcherbuildingaustralia in Customer Service
Tradelink

We’re looking for a Branch Assistant to join our Tradelink Mackay store in this permanent full-time position. 

Joining a small, close-knit team, you will be responsible for a variety of duties from customer service and sales, general warehouse and delivery driving. 

You don’t need to have the industry experience to be successful in this role; just a positive attitude, a passion for customer service and the willingness to learn and develop. We will provide you with on the job training and options for career pathways and learning. 

Your responsibilities include, but not limited to:

  • Assisting with trade counter sales, from order processing, quoting and follow-up
  • Providing excellent customer service and product advice to our customers
  • Assisting with pick packing, pallet wrapping and loading and unloading vehicles, and delivering products to the customers 
  • Assisting with general stock control, receipting and unpacking 
  • Assisting with stock taking and inventory cycle counts

About you

To be successful in this role you will possess:

  • Excellent customer service attitude with a hunger to deliver exceptional service
  • Adaptability and resilience in a fast-paced trade retail environment 
  • Professionally presented and excellent communication skills
  • Basic computer skills
  • Valid drivers’ licence (Forklift licence is advantageous)

Why should you join the Tradelink Team?

You will have access to a range of company-wide benefits with the Fletcher Building Group including: 

  • Study Leave – for courses aligned with your role and the business 
  • Tradelink uniforms
  • Staff discounts across all FB businesses
  • Discounts including banking, optical and health insurance
  • Fantastic on the job and structured training
  • Corporate share scheme – giving you access to company ownership

About Us

Tradelink offers a close-knit team environment combined with the benefits of an extensive national branch network as well as the support of Fletcher Building – an international player within the building and construction industry.

With more than 200 retail branches and 100 showrooms across the country, we sell a high-quality range of bathroom, laundry and kitchen products as well as tools, parts and fittings. With 150 years in the industry, there’s a reason we’re Australia’s trusted name in plumbing supplies.

Apply Now!

Branch Manager (16377)

Posted on by fletcherbuildingaustralia in Customer Service, Sales
Tradelink

Why Join Tradelink?

Our Tradelink branches offer a close-knit team environment combined with the benefits of an extensive national branch network as well as the support of Fletcher Building – an international player within the building and construction industry. In addition to career opportunities within management and sales fields, Tradelink also offers the following to their team members. In addition to career opportunities within management and sales fields, Tradelink also offers the following to their team members:

  • Staff discounts including banking, optical, health insurance and of course with Fletcher Building businesses  
  • Fantastic on the job and structured training
  • Tradelink branded uniforms
  • Corporate share scheme – giving you access to company ownership

About the Role


In this role you will manage a fantastic team, providing exceptional leadership and coaching whilst servicing key accounts in the inner-city Port Melbourne area. At Tradelink we empower our managers and provide them with the opportunity to have a real impact on their branch from P&L reviews to established communication channels to the corporate office. We encourage innovation and reward and recognise our high achievers with an attractive salary package and a yearly conference. 


About You 


We are looking to speak with candidates who have demonstrated leadership experience ideally within the plumbing or building products industry. A strong commercial acumen, exceptional management skills, and the ability to juggle multiple priorities coupled with prior experience building existing and new customer accounts will ensure your success in this role. 


This is a busy and demanding role, however will suit a business savvy and ambitious individual who is keen to forge a successful and long career with a leader in their market. 


All internal employees, please remember to advise your current line manager of your interest in applying for this vacancy


If this sounds like an opportunity you are interested in, please send through your cover letter and resume to: cara.mclennan@fbu.com 


Applications close Tuesday 30 June 2020. 

Apply Now!

Branch Assistant (16372)

Posted on by fletcherbuildingaustralia in Customer Service
Tradelink

Why Join Tradelink?


Our Tradelink branches offer a close-knit team environment combined with the benefits of an extensive national branch network as well as the support of Fletcher Building – an international player within the building and construction industry. In addition to career opportunities within management and sales fields, Tradelink also offers the following to their team members: 

  • Staff discounts including banking, optical, health insurance and of course with Fletcher Building businesses  
  • Fantastic on the job and structured training
  • Tradelink branded uniforms
  • Corporate share scheme – giving you access to company ownership

About the Opportunity 

We look forward to you becoming a key member of the Tradelink team in Rosebud. In this role you will have the opportunity to both draw on your existing experience as well as continue to develop your skills within the plumbing and building services industry. 
Reporting to the Branch Manager, your duties and responsibilities will be varied and include: 

  • Serving customers at the Trade Counter
  • Building positive working relationships with key customers
  • Preparing and packing customer orders
  • Stock replenishment and merchandising
  • Assisting with stock takes and cycle counts

About You

We are looking to engage candidates who are energetic, optimistic and committed to exploring a long-term career. Tradelink branches are busy and dynamic and offer candidates a safe and progressive working environment. 
Candidates with the following skills and experience will be considered first:

  • Prior experience in a customer service role
  • Strong organisational and time management skills 
  • Experience working as part of team 
  • Basic to intermediate computer skills
  • Ability to work effectively in a safety focused environment 
  • A current driver’s license is mandatory (ability to drive a manual is an advantage)

To be successful you don’t need experience in the building or construction industry! Our most successful team members have learnt on the job and are energetic and committed to a long-term career within the business. 


All internal employees, please remember to advise your current line manager of your interest in applying for this vacancy


If this sounds like an opportunity you are interested in, please send through your cover letter and resume to: cara.mclennan@fbu.com 


Applications close Monday 29 June 2020. 

Apply Now!

Colour Consultant (16341)

Posted on by fletcherbuildingaustralia in Customer Service, Marketing, Merchandise & Category Management, Sales

About Laminex Australia

We’ve been a part of the iconic Australian design landscape for over 85 years. Only a few short years after Australian’s fell in love with Vegemite, families were spreading their toast in kitchens and on tables made by us. We’ve come a long way. 
Today, you’ll see Laminex on surfaces everywhere you look – be it hospitals, shopping centres, restaurants or your home. We manufacture and procure a broad range of products for commercial and residential use such as laminate, engineered stone and veneers so that all Australians can live in beautiful, practical spaces. 

The Role 

An exciting opportunity currently exists in our Hobart showroom for a part time Colour Consultant to join our team. You will use your natural flair for design to showcase the Laminex range and assist our customers to create beautiful contemporary spaces.
Guiding our consumers, architects, designers and fabricators to combine Laminex products with their vision, to create truly unique project palettes you will be joining our future forward organisation as an integral part of our business.  

About you

Like us, the selected candidate will be at the forefront of building design and demonstrate a pure vision, passion and enthusiasm for creating beautiful contemporary spaces. Leveraging off your interior design experience you will collaborate with customers on current design trends whilst being personable in your approach with exceptional communication skills.
We are seeking someone who will understand the importance of providing an optimal level of customer service while tailoring your communication style to suit your client’s needs. This will be tempered with a tenacious ability to influence customers on their design journey and a genuine desire to create beautiful spaces and drive our product. 

This is a part time opportunity, working approximately 30 hours per week. It is essential the successful candidate is available to work Wednesday – Saturday.

As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees. We welcome applicants from diverse backgrounds to apply to any of our vacant positions. Talk to us about our flexible working arrangements and career pathways.

Apply Now!

Colour Consultant (16293)

Posted on by fletcherbuildingaustralia in Customer Service, Marketing, Sales

About Laminex Australia
We’ve been a part of the iconic Australian design landscape for over 85 years. Only a few short years after Australian’s fell in love with Vegemite, families were spreading their toast in kitchens and on tables made by us. We’ve come a long way. 


Today, you’ll see Laminex on surfaces everywhere you look – be it hospitals, shopping centres, restaurants or your home. We manufacture and procure a broad range of products for commercial and residential use such as laminate, engineered stone and veneers so that all Australians can live in beautiful, practical spaces. 


The Role 
An exciting opportunity currently exists in our Cairns showroom for a part time Colour Consultant to join our team. You will use your natural flair for design to showcase the Laminex range and assist our customers to create beautiful contemporary spaces.


Guiding our consumers, architects, designers and fabricators to combine Laminex products with their vision, to create truly unique project palettes you will be joining our future forward organisation as an integral part of our business. 


About you
Like us, the selected candidate will be at the forefront of building design and demonstrate a pure vision, passion and enthusiasm for creating beautiful contemporary spaces. Leveraging off your interior design experience you will collaborate with customers on current design trends whilst being personable in your approach with exceptional communication skills.


We are seeking someone who will understand the importance of providing an optimal level of customer service while tailoring your communication style to suit your client’s needs. This will be tempered with a tenacious ability to influence customers on their design journey and a genuine desire to create beautiful spaces and drive our product. 


This is a part time opportunity, working approximately 30 hours per week. It is essential the successful candidate is available to work Wednesday – Saturday.

As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees. We welcome applicants from diverse backgrounds to apply to any of our vacant positions. Talk to us about our flexible working arrangements and career pathways.

Apply Now!

Retail Assistant/ Deliveries Driver (16311)

Posted on by fletcherbuildingaustralia in Customer Service, Logistics / Transport
Tradelink

Why Join Tradelink?
Our Tradelink branches offer a close-knit team environment combined with the benefits of an extensive national branch network as well as the support of Fletcher Building – an international player within the building and construction industry. In addition to career opportunities within management and sales fields, Tradelink also offers the following to their team members: 

  • Staff discounts including banking, optical, health insurance and of course with Fletcher Building businesses  
  • Fantastic on the job and structured training
  • Tradelink branded uniforms
  • Corporate share scheme – giving you access to company ownership

About the Opportunity 
No day will be the same in this busy role! You will take on the following duties and responsibilities:

  • Meeting and greeting customers in the branch 
  • Delivering to customers throughout the local area
  • Picking and packing customer orders
  • Loading and unloading deliveries, replenishing stock and assisting with stock takes 

About You
We are looking to hear from candidates who have the following skills, experience and attributes:

  • A current Drivers License and Forklift Ticket 
  • Experience working as part of a team
  • A friendly disposition when greeting customers 
  • Recent experience in either a customer service or deliveries/driver role

This is a permanent part time role working approximately 30 hours a week Monday to Friday. There may be a requirement to work occasionally on a Saturday morning.
To be successful you don’t need experience in the building or construction industry! Our most successful team members have learnt on the job and are energetic and committed to a long-term career within the business. 


All internal employees, please remember to advise your current line manager of your interest in applying for this vacancy


If this sounds like an opportunity you are interested in, please send through your cover letter and resume to: cara.mclennan@fbu.com 


Applications close Thursday 18 June 2020

Apply Now!