The Opportunity
As a Product Data Specialist, you will work within the marketing team and builds strong cross-functional and collaborative relationships with key business stakeholders such as category managers, business analysts, various other departments and suppliers in maintaining product-related master data, product information management system (PIM) related processes and systems and digital assets for Tradelink.
You will build efficiencies across Tradelink’s functional teams so that new and existing product item data is accurate and inclusive of operational data and application data and enriched for use across digital channels.
This position will be based in our Tradelink Head Office in Banyo, QLD.
The Product Data Specialist has overall responsibility for:
- The PIM operation, function and strategy to support the needs of Tradelink and its business operations, including setting and maintaining PIM data standards and requirements
- Evaluating all current and new data to ensure that it is complete, accurate and updated on a timely basis
- Maintains PIM data integrity across products and associated business-critical data requirements
- Ensuring current processes for acquiring and maintaining item data are documented and maintained, and individuals are trained and supported as needed to ensure compliance to processes, systems and data requirements
- Identifying and managing the associated risks involved with inaccurate product information within quality, time and budget targets
- Communicates with cross-functional teams, internal and external stakeholders (e.g. stores and suppliers) to resolve data issues
About You
To be successful in this role you will possess:
- Bachelor’s Degree with 1-3 years of relevant experience or equivalent combination of education and/or experience
- Ability to demonstrate good organisational and follow-up skills and work independently with minimal supervision, including the ability to balance multiple tasks
- Ability to demonstrate strong analytical, use of data query tools and problem-solving capabilities, with an excellent ability to interpret and produce insights that are meaningful to all stakeholders
- Excellent customer focus for both internal and external
- Ability to operate in a complex, rapidly changing environment while adhering to tight schedules
- Advanced proficiency in Microsoft Office, especially Excel, as is the ability to quickly learn and use job-specific computer applications
- Exceptional understanding and demonstrated skill in mathematical and financial calculations
- Ability to demonstrate excellent written and verbal communication and presentation skills, and the ability to deliver effectively to suppliers, customers or team members
- Strong interpersonal skills, ability to interact and work effectively with people across the business, with the ability to cultivate relationships across business functions to achieve objectives
- Hands-on experience in the use of MDM tools and eCommerce platform experience
- Hands-on experience in the implementation and/or use of a PIM platform, STEP expertise a plus
- Experience with gathering voice of the customer from internal stakeholders and customers and an understanding of how to evaluate the opportunity/value behind those customer needs is strongly preferred
About Us
Tradelink offers a close-knit team environment combined with the benefits of an extensive national branch network as well as the support of Fletcher Building – an international player within the building and construction industry.
With more than 200 retail branches and 100 showrooms across the country, we sell a high-quality range of bathroom, laundry and kitchen products as well as tools, parts and fittings. With 150 years in the industry, there’s a reason we’re Australia’s trusted name in plumbing supplies.
As we bounce back from the impact of Covid-19, the team are operating a temporary 9-day fortnight where you are given the opportunity to shape your working week around what suits you.